Shipping Information

At PawRelief Co, we know you want your pup's new orthopedic bed as soon as possible. Here's everything you need to know about how we ship your order.

Free Shipping

We offer free standard shipping on all orders within the United States. No minimum purchase required.

Shipping Destinations

We currently ship to addresses within the United States, including Alaska, Hawaii, and PO Boxes (some restrictions may apply to oversized items).

Processing Time

Orders are typically processed and packed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.

Delivery Time

Once shipped, orders typically arrive within 5–7 business days, depending on your location. You'll receive a tracking number by email as soon as your order ships so you can follow its journey.

Order Tracking

A confirmation email with tracking information will be sent to you once your order leaves our warehouse. If you haven't received tracking info within 3 business days of ordering, please reach out to us at support@pawreliefcompany.store.

Shipping Delays

While we do our best to get every order out on time, occasional delays can happen due to high order volume, weather, or carrier issues. We appreciate your patience and will keep you updated if any delays occur.

Damaged or Lost Packages

If your order arrives damaged or doesn't arrive at all, please contact us at support@pawreliefcompany.store within 7 days of the expected delivery date, and we'll make it right with a replacement or refund.

Questions?

If you have any questions about your shipment, feel free to reach out to our support team at support@pawreliefcompany.store — we're happy to help.